Showing posts with label denial. Show all posts
Showing posts with label denial. Show all posts

Wednesday, June 30, 2010

Six of WalMart, Half A Dozen of the Big K

Despite the differentiations between Target and other bix-boxers previously expounded on in this blog, there are a great many out there who see shopping carts, cash registers, and name tags and, I can only assume, figure that we are all some interconnected megaconglomerate. All too often, a guest will bring in gifted merchandise and assume, if we carry it at all, we are obligated to refund them for it. I don't know if they presume that all stores get together once a week and sort out inventories, or what the logic is, if any. A s much as I would like to go off on these Darwinian byproducts about personal responsibility, to do so would go against our policy of "Fast, Fun, and Friendly" So instead I usher them through as absolutely fast as possible just to get their devolved, mouth-breathing asses out of my face. Then they commend me for my lightning quick turnaround time, apparently oblivious to my overt motives.







Now, I have a very soft spot in my heart for our elderly. They bear unfathomable depths of wisdom which can only be garnered through the echoes of time, yet generally display a delightfully innocuous way of perceiving today's world through their antiquated perspectives. I think it's immensely cute. So I tend to show a great deal more patience when faced with a trying situation involving our precious senior citizens. But sometimes, I sense that this societal immunity is abused by a handful who play the octagenarian card to try to get away with the otherwise unthinkable.







If you can't tell, I was really tired that day.


Stay tuned,

Team Member X

Monday, June 28, 2010

When In Doubt, Blur It Out

I will give this guest credit for one thing; she did have a receipt. Unfortunately, I was unable to apply her Reaganomic approach to our return policy (and the concept of time) to resolve the situation to her satisfaction. Ultimately, she left remaining in complete denial of some very fundamental realities presented in this exchange.




These two episiodes are in a sense flip sides of the same coin. Ironically, they were observed within a week of each other.

As long as retail chains continue to do business with U.S. Americans (I somehow feel this is a uniquely American byproduct of our hyperemphasis on superconsumerism), there will be lots more to come.
"Can I Help You Find A Clue?"
Team Member X