Monday, June 28, 2010

When In Doubt, Blur It Out

I will give this guest credit for one thing; she did have a receipt. Unfortunately, I was unable to apply her Reaganomic approach to our return policy (and the concept of time) to resolve the situation to her satisfaction. Ultimately, she left remaining in complete denial of some very fundamental realities presented in this exchange.




These two episiodes are in a sense flip sides of the same coin. Ironically, they were observed within a week of each other.

As long as retail chains continue to do business with U.S. Americans (I somehow feel this is a uniquely American byproduct of our hyperemphasis on superconsumerism), there will be lots more to come.
"Can I Help You Find A Clue?"
Team Member X

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